Privacy Policy – VALERZO

Last updated: October 2025

At VALERZO, we highly value your privacy. In this privacy policy, we explain what personal data we collect, why we use this data, and how we ensure it is kept safe.

By using our website www.valerzo.com, you agree to this privacy policy.

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1. Who we are

VALERZO is a Netherlands-based clothing company that sells products worldwide via www.valerzo.com.
For questions about privacy or data protection, you can contact us via:
E-Mail: info@valerzo.com

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2. What data we collect

We only process data necessary for the correct handling of orders and improving our service. This includes:

1. First and last name

2. Address and place of residence

3. Email address

4. Phone number

5. Payment details

6. Order and delivery information

We do not collect special personal data (such as date of birth, gender, or identification documents).

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3. How we obtain data

We collect personal data only through:

1. Placing an order on our website

2. Signing up for our newsletter or discount emails (if applicable)

We never request more data than strictly necessary for our services.

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4. What we use personal data for

We use your data for the following purposes:

1. Processing and shipping orders

2. Handling payments

3. Sending confirmations and updates about your order

4. Customer service and return processing

5. Sending promotions or discount emails (only if you have subscribed)

6. Improving our website and user experience

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5. Sharing data with third parties

Valerzo only shares your personal data with parties that are necessary for the provision of our services:

1. Shipping services: PostNL, DHL, and DPD (for delivering orders)

2. Payment details: Mollie (for processing payments via iDEAL)

These parties process data on behalf of Valerzo and are obligated to secure and treat your data confidentially. We will Never sell your personal data to third parties.

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6. Retention period

We do not retain personal data longer than necessary.

1. Data required for accounting or administration is retained in accordance with the legal term of 7 years.

2. Data for marketing purposes will be deleted as soon as you unsubscribe from our newsletter or promotions.

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7. Security of personal data

Valerzo takes appropriate technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access.
Our website uses a secure SSL connection (https://), which encrypts data during transmission.

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8. Your rights

You have the right at all times to:

1. Access your personal data

2. Have incorrect data corrected

3. Have data deleted ("right to be forgotten")

4. Object to the use of your data for marketing purposes

5. Receive a copy of your data (data portability)

To exercise these rights, you can send a request to info@valerzo.com. We will respond within 14 days.

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9. Cookies

Valerzo only uses functional cookies that are necessary for the proper functioning of the website and the shopping process.
If we use marketing or analytical cookies in the future, we will first ask for your consent via a cookie notification.

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10. Changes to this privacy policy

Valerzo reserves the right to amend this privacy policy when necessary. The most recent version can always be found at www.valerzo.com.

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© 2025 Valerzo – All rights reserved.